Apollo Hospitals Enterprise Ltd. (AHEL) tau cog lus tias yuav hwm kev ceev ntiag tug ntawm txhua tus kheej uas qhia cov ntaub ntawv lossis cov ntaub ntawv nrog AHEL. Koj qhov kev tiv thaiv ntiag tug tseem ceeb rau peb thiab peb siv zog saib xyuas thiab tiv thaiv cov ntaub ntawv, peb tau txais los ntawm koj, Tus Neeg Siv. Hauv qhov no, peb ua raws li ntau txoj cai tswj hwm xws li
- Cov Ntaub Ntawv Technology Act, 2000 - Tshooj 43A.
- Cov Ntaub Ntawv Technology (Cov Kev Cai Tsim Nyog Kev Ruaj Ntseg thiab Cov Txheej Txheem thiab Cov Ntaub Ntawv Paub Txog Tus Kheej) Cov Cai, 2011.
Txoj Cai Tswjfwm Ntiag Tug no ("Txoj Cai Tswjfwm Ntiag Tug") siv rau kev sau, khaws cia, ua haujlwm, nthuav tawm thiab hloov pauv koj cov ntaub ntawv ntiag tug (txhais hauv qab no) raws li cov cai hais saum toj no, tshwj xeeb tshaj yog thaum koj siv lub vev xaib ntawm https://www.apollohospitals.com ("Lub Vev Xaib") ua los ntawm AHEL rau txhua yam ntaub ntawv lossis kev pabcuam ("Kev pabcuam").
Cov ntsiab lus 'Koj' lossis 'Koj' yog xa mus rau koj raws li Tus Neeg Siv (sau npe lossis tsis sau npe) ntawm Lub Vev Xaib thiab / lossis Kev Pabcuam thiab cov ntsiab lus 'Peb', 'Peb' thiab 'Peb' xa mus rau AHEL.
1. QHOV TSEEB
Peb sau koj Cov Ntaub Ntawv Tus Kheej ncaj qha los ntawm koj, los ntawm cov neeg thib peb thiab tau txais los ntawm Peb Lub Vev Xaib. Cov Ntaub Ntawv Tus Kheej no, piv txwv li, yuav muaj feem cuam tshuam rau hom khoom koj siv, lub sijhawm koj tau nkag rau hauv Peb Lub Vev Xaib, Koj qhov chaw nyob IP thiab lwm yam ntaub ntawv tus kheej raws li teev nyob rau hauv nqe lus 5 hauv qab no.
Koj tuaj yeem nkag mus rau Cov Ntaub Ntawv Tus Kheej uas tau muab los ntawm Koj nrog Peb, raws li hauv qab no. Koj tuaj yeem xaiv los qhia lwm Tus Kheej Cov Ntaub Ntawv nrog peb thiab koj tuaj yeem hloov kho koj cov ntaub ntawv tus kheej, los ntawm kev sau ntawv rau peb ntawm Peb tus email hauv qab no.
Peb nco ntsoov tias Cov Ntaub Ntawv Tus Kheej qhia los ntawm Koj tuaj yeem nkag mus tau rau koj. Koj tuaj yeem sau ntawv tuaj rau peb ntawm email id teev nyob rau hauv nqe 15.
2.CEEB TOOM
Los ntawm kev xaiv qhov kev xaiv Opt-In ntawm lub Vev Xaib thiab tom qab ntawd, los ntawm kev muab peb Koj cov ntaub ntawv ntiag tug lossis kev pabcuam ntawm AHEL lossis los ntawm kev siv cov chaw muab los ntawm Lub Vev Xaib, nws tau pom zoo los ntawm Koj uas Koj muaj, tso cai pub dawb rau kev sau. , khaws cia, ua, nthuav tawm thiab hloov pauv ntawm Koj Cov Ntaub Ntawv Tus Kheej raws li cov cai ntawm Txoj Cai Tswjfwm Ntiag Tug no thiab txhua qhov kev hloov kho ntawd.
Koj lees paub tias Koj tau muab Koj Cov Ntaub Ntawv Tus Kheej tawm ntawm koj lub siab dawb thiab tom qab nkag siab tias nws yuav siv li cas. Koj kuj pom zoo tias kev sau, khaws cia, ua tiav, nthuav tawm thiab hloov pauv ntawm Cov Ntaub Ntawv Tus Kheej thiab kev ceev ntiag tug yuav tsis ua rau koj poob tsis raug, yog tias nws ua tiav raws li cov cai ntawm Txoj Cai Tswjfwm Ntiag Tug no. Txawm li cas los xij, peb yuav tsis lav qhov kev poob uas yuav tshwm sim rau koj vim yog muab cov ntaub ntawv ntiag tug tsis raug los ntawm koj.
Peb yuav qhia tawm cov ntaub ntawv ntiag tug sab nraud ntawm AHEL tsuas yog thaum peb tau txais koj qhov kev tso cai. Peb yuav thov kom koj qhov kev tso cai meej meej los qhia cov ntaub ntawv ntiag tug.
3. Tswj koj cov ntaub ntawv ntiag tug
Koj muaj txoj cai thim koj qhov kev tso cai ntawm txhua lub sijhawm, yog tias qhov kev tshem tawm ntawm qhov kev tso cai yog intimated rau peb sau ntawv los ntawm email ntawm kev tsis txaus siab@apollohospitals.com thov ib yam. Yog tias koj xav hloov kho Cov Ntaub Ntawv Tus Kheej uas peb yuav tau sau los muab rau koj tus kheej cov kev pabcuam thiab kev pabcuam, raws li Tshooj 12 ntawm Txoj Cai no, koj tuaj yeem sau ntawv mus rau Tus Thawj Saib Xyuas Kev Tsis Txaus Siab, raws li tau hais hauv nqe 15.1 ntawm Txoj Cai no, hais txog qhov laj thawj rau xws li rectification ntawm Tus Kheej Cov Ntaub Ntawv.
Thaum koj thim koj qhov kev tso cai los qhia txog Cov Ntaub Ntawv Tus Kheej uas tau sau los ntawm Peb, Peb yuav muaj kev xaiv tsis ua kom tiav cov hom phiaj uas tau hais los saum toj no thiab peb yuav txwv koj tsis pub siv peb cov Kev Pabcuam lossis Lub Vev Xaib.
4.HMOOB TXOJ CAI TXOJ CAI
Peb muaj cai hloov Txoj Cai Tswjfwm Ntiag Tug no ib ntus. Peb yuav tsis txo koj cov cai raws li Txoj Cai Tswjfwm Ntiag Tug no yam tsis muaj koj qhov kev pom zoo meej. Peb ib txwm qhia hnub uas qhov kev hloov pauv kawg tau tshaj tawm thiab peb yuav muab kev nkag mus rau archived versions rau koj qhov kev tshuaj xyuas. Yog tias cov kev hloov pauv tseem ceeb, peb yuav muab ib daim ntawv ceeb toom tseem ceeb (xws li, rau qee cov kev pabcuam, email ceeb toom ntawm Txoj Cai Tswjfwm Ntiag Tug hloov pauv).
5.Txoj kev qhia txog tus kheej
Cov hom ntaub ntawv uas peb sau txog Koj suav nrog tab sis tsis txwv rau cov hauv qab no:
- Tus Neeg Mob / Tus Saib Xyuas / Tus Kws Kho Mob / Tus Kws Kho Mob Lub Npe,
- Hnub yug / hnub nyoog,
- Poj niam los txiv neej,
- Chaw nyob (xws li lub teb chaws thiab tus pin/postal code),
- Xov tooj / xov tooj,
- Email chaw nyob,
- Lub cev, kev noj qab haus huv thiab kev puas siab puas ntsws, muab los ntawm Koj thiab / lossis koj tus Kws Kho Mob Kho Mob,
- Cov ntaub ntawv kho mob tus kheej thiab keeb kwm,
- Cov ntaub ntawv nyiaj txiag siv tau thaum lub sijhawm yuav khoom / kev pabcuam thiab / lossis kev them nyiaj online,
- ID nkag mus thiab tus password,
- Cov neeg siv cov ntsiab lus raws li tau muab thaum lub sijhawm sau npe lossis tom qab ntawd,
- Cov ntaub ntawv ntawm kev sib tham nrog AHEL cov neeg sawv cev,
- Koj cov ntsiab lus siv xws li lub sijhawm, zaus, lub sijhawm thiab cov qauv ntawm kev siv, cov yam ntxwv siv thiab tus nqi cia siv,
- Master thiab kev hloov pauv cov ntaub ntawv thiab lwm cov ntaub ntawv khaws cia hauv koj tus neeg siv nyiaj,
- Lwm cov ntaub ntawv uas txaus siab muab los ntawm Koj (sau npe hu ua "Cov Ntaub Ntawv Tus Kheej").
- Cov ntaub ntawv biometrics
- Cov ntaub ntawv caj ces
- Transgender Status
- Intersex xwm txheej
- Pawg neeg los yog pawg neeg
- Kev ntseeg lossis kev ntseeg lossis kev koom tes
- Kev taw qhia kev sib deev
6.Yuav ua li cas peb sau cov ntaub ntawv tus kheej
Cov txheej txheem uas peb sau koj Cov Ntaub Ntawv Tus Kheej suav nrog tab sis tsis txwv rau cov hauv qab no:
- Thaum koj sau daim ntawv sau npe tus neeg mob,
- Thaum koj muab cov ntsiab lus rau AHEL Health Care Professional lossis AHEL tus neeg sawv cev,
- Thaum koj tso npe rau ntawm Peb Lub Vev Xaib,
- Thaum Koj muab Koj Cov Ntaub Ntawv Tus Kheej rau peb thaum lub sijhawm tau txais kev pabcuam,
- Thaum koj siv cov yam ntxwv ntawm Peb Lub Vev Xaib,
- Thaum koj muab kev nkag mus rau lwm lub vev xaib.
- Los ntawm kev siv cov ncuav qab zib (ntau qhia ntxaws ntxiv hauv Clause 9 ntawm Txoj Cai Tswjfwm Ntiag Tug no).
7.Siv cov ntaub ntawv ntiag tug
Koj Cov Ntaub Ntawv Tus Kheej tuaj yeem siv lossis ua tiav rau ntau lub hom phiaj suav nrog tab sis tsis txwv rau cov hauv qab no:
- Txhawm rau muab kev pabcuam zoo
- Txhawm rau ua haujlwm thiab txhim kho Lub Vev Xaib thiab / lossis peb cov kev pabcuam;
- Txhawm rau ua cov kev tshawb fawb, kev tshawb fawb thiab kev tshuaj xyuas los txhim kho Peb cov ntaub ntawv, kev tshuaj xyuas, kev pabcuam thiab thev naus laus zis; thiab xyuas kom meej tias cov ntsiab lus nthuav tawm raug kho raws li koj nyiam thiab nyiam;
- Hu rau koj ntawm xov tooj, SMS, WhatsApp lossis email rau kev teem sijhawm, teeb meem kev, ceeb toom them nyiaj, deals thiab muab thiab lwm yam tshaj tawm;
- Txhawm rau xa cov ntawv tshaj tawm los ntawm Peb lossis ib qho ntawm Peb cov neeg koom tes ntawm SMS, WhatsApp, email;
- Tshaj tawm cov khoom thiab cov kev pabcuam ntawm AHEL thiab peb tog;
- Txhawm rau hloov cov ntaub ntawv hais txog Koj yog tias peb tau txais los ntawm lossis koom ua ke nrog lwm lub tuam txhab;
- Qhia rau peb cov neeg koom tes ua lag luam rau kev muab cov kev pabcuam tshwj xeeb uas koj tau xaj kom ua kom lawv muab kev pabcuam zoo rau koj;
- Txhawm rau tswj lossis ua lwm yam Peb cov dej num ntsig txog kev cog lus uas koj muaj nrog peb;
- Tsim koj qhov profile ntawm Lub Vev Xaib;
- Txhawm rau teb cov lus ceeb toom, cov lus txiav txim hauv tsev hais plaub, lossis cov txheej txheem kev cai lij choj, lossis tsim lossis siv Peb cov cai raug cai lossis tiv thaiv kev thov raug cai; thiab
- Txhawm rau tshawb xyuas, tiv thaiv, lossis nqis tes ua ntsig txog kev ua txhaum cai, xav tias kev dag ntxias, ua txhaum cai ntawm peb Cov Cai Siv, ua txhaum ntawm Peb qhov kev pom zoo nrog koj lossis raws li txoj cai lij choj,
- Txhawm rau sau Cov Ntaub Ntawv Tus Kheej rau kev tshawb fawb, kev txheeb xyuas kev txheeb xyuas thiab lub hom phiaj kev lag luam, thiab muag lossis hloov lwm yam kev tshawb fawb, cov ntaub ntawv txheeb cais lossis kev txawj ntse hauv daim ntawv sau los yog tsis yog tus kheej rau cov neeg sab nrauv thiab cov koom tes, (hu ua "Lub Hom Phiaj(s )")
8.Kev sib faib thiab kev hloov pauv ntawm tus kheej cov ntaub ntawv
- Thaum koj tau tso cai pub dawb qhia koj Cov Ntaub Ntawv Tus Kheej rau peb, Koj tso cai rau peb hloov pauv, hloov pauv, faib, koom nrog tag nrho lossis ib qho ntawm Koj Cov Ntaub Ntawv Tus Kheej, hla ciam teb thiab los ntawm koj lub tebchaws mus rau lwm lub tebchaws thoob plaws ntiaj teb nrog Kev Pabcuam Huab Tus Muab Kev Pabcuam thiab Peb cov koom tes / cov neeg sawv cev / cov neeg muab kev pabcuam thib peb / cov koom tes / cov tsev txhab nyiaj thiab cov tuam txhab nyiaj txiag lossis lwm tus neeg, rau Lub Hom Phiaj tau teev tseg hauv Txoj Cai no lossis raws li txoj cai lij choj siv.
- Koj lees paub tias qee lub tebchaws uas peb tuaj yeem xa koj Cov Ntaub Ntawv Tus Kheej yuav tsis muaj cov ntaub ntawv tiv thaiv cov ntaub ntawv uas nruj raws li txoj cai ntawm koj lub tebchaws. Koj lees paub tias nws tsim nyog tias thaum AHEL hloov koj Cov Ntaub Ntawv Tus Kheej mus rau lwm qhov chaw nyob hauv lossis sab nraud koj lub tebchaws, AHEL yuav tso cov ntawv cog lus rau tus neeg hloov pauv uas yuav yuam kom tus neeg hloov pauv yuav tsum ua raws li cov cai ntawm Txoj Cai Tswjfwm Ntiag Tug no.
9.Siv cov ncuav qab zib
- Peb yuav khaws 'cookies' ib ntus lossis ruaj khov rau hauv koj lub computer. Koj tuaj yeem tshem tawm lossis xaiv los thaiv cov ncuav qab zib ntawm koj lub computer. Koj tuaj yeem teeb tsa koj lub khoos phis tawj browser kom ceeb toom koj thaum peb sim xa cov ncuav qab zib rau koj nrog kev xaiv lees txais lossis tsis lees txais cov ncuav qab zib. Yog tias koj tau muab cov ncuav qab zib tawm, koj tuaj yeem tiv thaiv los ntawm kev siv qee yam ntawm Lub Vev Xaib. Nyob rau hauv chav kawm ntawm kev nthuav tawm cov kev tshaj tawm txog nws cov kev pabcuam lossis kev pabcuam zoo rau nws Cov Neeg Siv, AHEL tuaj yeem tso cai rau cov neeg thib peb los tso lossis lees paub cov ncuav qab zib tshwj xeeb ntawm Tus Neeg Siv Khoom browser / khoom siv. AHEL tsis khaws cov ntaub ntawv txheeb xyuas tus kheej hauv cov ncuav qab zib. Tsis tas li ntawd, AHEL tsis siv kev tswj xyuas cov vev xaib uas tau tshwm sim los ntawm kev tshawb nrhiav lossis kev sib txuas hauv nws Cov Kev Pabcuam. Lwm qhov chaw no tuaj yeem tso lawv tus kheej cov ncuav qab zib lossis lwm cov ntaub ntawv hauv koj lub computer, sau cov ntaub ntawv lossis thov cov ntaub ntawv ntiag tug los ntawm koj, uas AHEL tsis muaj lub luag haujlwm lossis lav. AHEL txhawb kom koj nyeem cov cai ntiag tug ntawm txhua qhov chaw sab nraud.
10.SECURITY
- Kev ruaj ntseg ntawm koj Cov Ntaub Ntawv Tus Kheej yog qhov tseem ceeb rau peb. Peb tau txais cov kev coj ua thiab cov txheej txheem kev nyab xeeb uas tsim nyog suav nrog kev nkag mus rau lub luag haujlwm thiab yuav tsum paub lub hauv paus, kev tiv thaiv tus password, encryption thiab lwm yam los xyuas kom meej tias Cov Ntaub Ntawv Tus Kheej khaws tau ruaj ntseg. Peb txwv tsis pub nkag mus rau koj Cov Ntaub Ntawv Tus Kheej rau Peb thiab Peb cov koom tes nrog cov neeg ua haujlwm, cov neeg sawv cev, cov neeg muab kev pabcuam thib peb, cov koom tes, thiab cov koom haum raws li kev xav paub thiab cuam tshuam rau Lub Hom Phiaj raws li tau teev tseg saum toj no hauv Txoj Cai no.
- Thaum Peb yuav sim ua txhua yam tsim nyog thiab tsim nyog los ua kom ruaj ntseg cov ntaub ntawv uas Peb tuav txog koj thiab tiv thaiv kev nkag mus tsis tau, koj lees paub tias hauv internet tsis muaj kev nyab xeeb 100% thiab peb tsis tuaj yeem muab kev lees paub meej txog kev ruaj ntseg ntawm Koj Tus Kheej. Cov ntaub ntawv. Peb yuav tsis raug txim nyob rau hauv ib qho kev cuam tshuam txog kev ua txhaum cai ntawm kev ruaj ntseg lossis tsis xav tau kev poob lossis kev nthuav tawm cov ntaub ntawv tshwm sim los ntawm Peb cuam tshuam nrog koj Cov Ntaub Ntawv Tus Kheej.
11. Thib peb cov ntaub ntawv siv thiab txuas,
- Thaum koj muaj kev cuam tshuam nrog peb, nws yuav tshwm sim uas Peb muab / suav nrog rau cov neeg thib peb lossis cov neeg saib xyuas, thiab / lossis kev sib txuas thiab hyperlinks ntawm cov vev xaib thib peb. Nws kuj tseem yuav tshwm sim uas koj suav nrog cov txuas thiab hyperlinks ntawm cov vev xaib thib peb. Qhov kev siv ntawm cov tog neeg thib peb lossis cov npe ntawm cov chaw thib peb sab nraud (los ntawm Koj lossis los ntawm Peb) tsis hais txog kev pom zoo ntawm tog lossis qhov chaw los ntawm AHEL. Cov neeg thib peb thiab cov chaw thib peb yog tswj hwm los ntawm lawv tus kheej cov lus thiab cov xwm txheej. Peb tsis ua ib qho kev sawv cev hais txog qhov muaj thiab kev ua tau zoo ntawm ib qho ntawm peb tog lossis cov chaw thib peb. Peb tsis muaj lub luag haujlwm rau cov ntsiab lus, cov ntsiab lus ntawm kev siv, kev ceev ntiag tug thiab kev coj ua ntawm cov vev xaib thib peb.
- Do-not-tracks Tsis muaj tus qauv rau qhov kev pabcuam hauv online yuav tsum teb li cas rau "Do Not Track" signals or other mechanisms that may allow you to opt out of collection of information across networks of websites and online services. Yog li ntawd, peb tsis hwm "Tsis Tau Txais" cov cim qhia. Raws li cov qauv tsim, peb yuav rov xyuas qhov teeb meem no thiab hloov kho daim ntawv ceeb toom no yog tias peb cov kev coj ua hloov pauv.
12.RECTIFICATION/CORECTION OF Personal INFORMATION
- Yog tias koj xav tau hloov kho lossis kho koj Cov Ntaub Ntawv Tus Kheej, koj tuaj yeem xa cov kev hloov tshiab thiab kho rau peb ntawm grievance@apollohospitals.com peb yuav siv zog los tsim cov kev hloov pauv hauv lub sijhawm tsim nyog.
13.Ua raws txoj cai
- Koj tsis raug tso cai siv cov kev pabcuam ntawm Lub Vev Xaib yog tias ib qho ntawm cov ntsiab lus ntawm Txoj Cai Tswjfwm Ntiag Tug no tsis ua raws li txoj cai siv hauv koj lub tebchaws.
14. LUB SIJ HAWM NTAWM KEV KAWM TXUJ CI
- AHEL yuav tsum khaws koj Cov Ntaub Ntawv Tus Kheej yam tsawg kawg rau ib lub sijhawm peb xyoos txij li hnub kawg ntawm kev siv Cov Kev Pabcuam lossis Lub Vev Xaib lossis rau lub sijhawm raws li txoj cai.
15. TXOJ KEV NTSEEG
- Peb tau tsa ib tug Neeg Saib Xyuas Kev Tsis Txaus Siab los daws cov kev txhawj xeeb lossis kev tsis txaus siab uas tej zaum koj yuav muaj txog kev ua haujlwm ntawm Koj Cov Ntaub Ntawv Tus Kheej. Yog tias koj muaj lus tsis txaus siab li no, thov sau ntawv mus rau peb Tus Thawj Saib Xyuas Kev Tsis Txaus Siab ntawm grievance@apollohospitals.com thiab Peb tus tub ceev xwm yuav sim daws koj cov teeb meem raws sijhawm.

