Tsis pub twg paub Txoj cai

Tsis pub twg paub Txoj cai

Apollo Hospitals Enterprise Ltd. ("APOLLO") cog lus tias yuav hwm txhua tus neeg uas qhia cov ntaub ntawv rau APOLLO txog kev ceev ntiag tug. Koj txoj kev ceev ntiag tug yog qhov tseem ceeb rau peb, thiab peb siv zog ua tib zoo saib xyuas thiab tiv thaiv cov ntaub ntawv uas peb tau txais los ntawm koj, tus Neeg Siv. Hauv qhov no, peb ua raws li cov kev cai lij choj hauv Is Nrias teb.

Txoj Cai Tswjfwm Ntiag Tug no ("Txoj Cai Tswjfwm Ntiag Tug") siv rau kev sau, khaws cia, ua tiav, tshaj tawm thiab xa koj Cov Ntaub Ntawv Ntiag Tug (txhais hauv qab no) raws li cov kev cai lij choj saum toj no, tshwj xeeb tshaj yog thaum koj siv lub vev xaib ntawm https://www.apollohospitals.com/ ("Lub Vas Sab") uas APOLLO tswj hwm rau txhua cov ntaub ntawv lossis cov kev pabcuam ("Cov Kev Pabcuam").

Cov lus 'Koj' lossis 'Koj Li' hais txog koj ua Tus Neeg Siv (sau npe lossis tsis tau sau npe) ntawm Lub Vev Xaib thiab/lossis Cov Kev Pabcuam thiab cov lus 'Peb', 'Peb" thiab 'Peb Li' hais txog APOLLO.

1. Kev Nkag

Peb sau koj cov ntaub ntawv ntiag tug ncaj qha los ntawm koj, los ntawm cov neeg thib peb thiab cia li los ntawm peb lub vas sab. Cov ntaub ntawv ntiag tug no, piv txwv li, yuav cuam tshuam nrog hom khoom siv uas koj siv, lub sijhawm uas koj tau nkag mus rau hauv peb lub vas sab, koj qhov chaw nyob IP thiab lwm cov ntaub ntawv ntiag tug raws li teev nyob rau hauv kab lus 4 hauv qab no.

Koj tuaj yeem nkag mus rau Cov Ntaub Ntawv Tus Kheej uas Koj tau qhia rau Peb, raws li txoj kev tau muab hauv qab no. Koj tuaj yeem xaiv qhia cov Ntaub Ntawv Tus Kheej ntxiv rau Peb, los ntawm kev sau ntawv rau Peb ntawm Peb tus email hauv qab no.

Peb nco ntsoov tias Cov Ntaub Ntawv Tus Kheej uas Koj tau qhia yog rau Koj. Koj tuaj yeem sau ntawv rau Peb ntawm tus email hauv qab no hauv Kab Lus 15.1.

2. Kev pom zoo

• Thaum koj xaiv qhov kev xaiv Opt-In hauv lub Vas Sab thiab tom qab ntawd, los ntawm kev muab koj cov ntaub ntawv tus kheej rau peb lossis siv cov kev pabcuam ntawm APOLLO lossis los ntawm kev siv cov chaw uas lub Vas Sab muab, koj pom zoo tias koj tau pom zoo dawb rau kev sau, khaws cia, ua, tshaj tawm thiab xa koj cov ntaub ntawv tus kheej raws li cov kev cai ntawm Txoj Cai Tswjfwm Ntiag Tug no thiab txhua qhov kev hloov kho ntawm nws.
• Koj lees paub tias Koj tau muab Koj Cov Ntaub Ntawv Tus Kheej tawm ntawm koj lub siab nyiam thiab tom qab nkag siab txog yuav siv nws li cas. Koj kuj pom zoo tias kev sau, khaws cia, ua tiav, tshaj tawm thiab xa cov Ntaub Ntawv Tus Kheej yuav tsis ua rau koj poob nyiaj tsis raug cai, yog tias nws ua raws li cov kev cai ntawm Txoj Cai Tswjfwm Ntiag Tug no. Txawm li cas los xij, peb yuav tsis lav ris rau txhua qhov kev poob nyiaj uas yuav tshwm sim rau koj vim yog koj muab Cov Ntaub Ntawv Tus Kheej tsis raug cai.

3. Tswj Xyuas Koj Cov Ntaub Ntawv Tus Kheej

• Koj muaj txoj cai thim koj qhov kev tso cai ntawm txhua lub sijhawm, yog tias qhov kev tshem tawm ntawm qhov kev tso cai yog intimated rau peb sau ntawv los ntawm email ntawm info@apollohospitals.com thov ib yam. Yog tias koj xav hloov kho Cov Ntaub Ntawv Tus Kheej uas peb yuav tau sau los muab rau koj tus kheej cov kev pabcuam thiab kev pabcuam, raws li Tshooj 12 ntawm Txoj Cai no, koj tuaj yeem sau ntawv mus rau Tus Thawj Saib Xyuas Kev Tsis Txaus Siab, raws li tau hais hauv nqe 15.1 ntawm Txoj Cai no, hais txog qhov laj thawj rau xws li rectification ntawm Tus Kheej Cov Ntaub Ntawv.
• Thaum koj thim koj qhov kev tso cai los qhia txog Cov Ntaub Ntawv Tus Kheej uas tau sau los ntawm Peb, Peb yuav muaj kev xaiv tsis ua kom tiav cov hom phiaj uas tau hais los saum toj no thiab peb yuav txwv koj tsis pub siv peb cov Kev Pabcuam lossis Lub Vev Xaib.

4. Kev Hloov Pauv rau Txoj Cai Tswjfwm Ntiag Tug

• Peb yuav hloov kho Txoj Cai Tswjfwm Ntiag Tug no txhua lub sijhawm nrog lossis tsis muaj kev ceeb toom ua ntej. Muaj ib daim ntawv qhia nyob rau thaum kawg ntawm Txoj Cai Tswjfwm Ntiag Tug uas qhia tias Txoj Cai Tswjfwm Ntiag Tug tau hloov kho zaum kawg thaum twg.

5. Cov Ntaub Ntawv Tus Kheej Uas Tau Sau Los

Cov hom ntaub ntawv uas peb sau txog Koj suav nrog tab sis tsis txwv rau cov hauv qab no:

• Lub Npe Tus Neeg Mob/Tus Neeg Saib Xyuas Neeg Mob/Tus Neeg Saib Xyuas/Kws Kho Mob/Tus Kws Kho Mob/Tus Kws Tshaj Lij Saib Xyuas Kev Noj Qab Haus Huv,
• Hnub yug / hnub nyoog,
• Poj niam los txiv neej,
• Chaw nyob (xws li lub teb chaws thiab tus pin/postal code),
• Xov tooj / xov tooj,
• Email chaw nyob,
• Lub cev, kev noj qab haus huv thiab kev puas siab puas ntsws, muab los ntawm Koj thiab / lossis koj tus Kws Kho Mob Kho Mob,
• Cov ntaub ntawv kho mob tus kheej thiab keeb kwm,
• Cov ntaub ntawv nyiaj txiag siv tau thaum lub sijhawm yuav khoom / kev pabcuam thiab / lossis kev them nyiaj online,
• Cov neeg siv cov ntsiab lus raws li tau muab thaum lub sijhawm sau npe lossis tom qab ntawd,
• Cov ntaub ntawv ntawm kev sib cuag nrog cov neeg sawv cev ntawm APOLLO,
• Koj cov ntsiab lus siv xws li lub sijhawm, zaus, lub sijhawm thiab cov qauv ntawm kev siv, cov yam ntxwv siv thiab tus nqi cia siv,
• Master thiab kev hloov pauv cov ntaub ntawv thiab lwm cov ntaub ntawv khaws cia hauv koj tus neeg siv nyiaj,
• Chaw nyob hauv Internet Protocol, cov ntaub ntawv cookie, hom browser, hom browser, URL xa mus, cov ntaub ntawv nkag mus, cov yuam kev tsim, thaj chaw sijhawm, lub operating system thiab lwm cov ntaub ntawv ntawm cov qhua uas tau sau rau hauv Peb cov ntaub ntawv cav,
• Lwm cov ntaub ntawv uas koj txaus siab qhia rau lwm tus (hu ua "Cov Ntaub Ntawv Tus Kheej").

6. Peb Sau Cov Ntaub Ntawv Tus Kheej Li Cas

Cov txheej txheem uas peb sau koj Cov Ntaub Ntawv Tus Kheej suav nrog tab sis tsis txwv rau cov hauv qab no:

• Thaum sau daim ntawv sau npe rau tus neeg mob,
• Los ntawm kev muab cov ntaub ntawv rau APOLLO Health Care Professional lossis APOLLO tus neeg sawv cev,
• Thaum Koj Sau Npe Rau Hauv Peb Lub Vas Sab thiab nrog peb lwm cov neeg sau npe kho mob,
• Thaum Koj muab Koj Cov Ntaub Ntawv Tus Kheej rau peb thaum lub sijhawm tau txais kev pabcuam,
• Thaum koj siv cov yam ntxwv ntawm Peb Lub Vev Xaib,
• Thaum koj muab kev nkag mus rau lwm lub vev xaib.
• Los ntawm kev siv cov ncuav qab zib (ntau qhia ntxaws ntxiv hauv Clause 9 ntawm Txoj Cai Tswjfwm Ntiag Tug no).

7. Kev Siv Cov Ntaub Ntawv Tus Kheej

Koj Cov Ntaub Ntawv Tus Kheej yuav siv tau rau ntau lub hom phiaj suav nrog tab sis tsis txwv rau cov hauv qab no:

• Txhawm rau muab kev pabcuam zoo
• Txhawm rau ua haujlwm thiab txhim kho lub Vas Sab thiab/lossis peb cov Kev Pabcuam.
• Txhawm rau ua kev tshawb fawb, kev tshawb fawb thiab kev tshuaj xyuas kom txhim kho Peb cov ntaub ntawv, kev tshuaj xyuas, cov kev pabcuam thiab cov thev naus laus zis; thiab xyuas kom meej tias cov ntsiab lus tso tawm tau hloov kho rau Koj cov kev nyiam thiab kev nyiam.
• Yuav tiv tauj koj ntawm xov tooj, SMS, WhatsApp lossis email rau kev teem sijhawm, teeb meem kev siv tshuab, kev ceeb toom txog kev them nyiaj, cov khoom lag luam thiab cov kev tshaj tawm thiab lwm yam kev tshaj tawm.
• Xa cov ntawv tshaj tawm los ntawm Peb lossis ib tus neeg koom tes ntawm Peb cov channel los ntawm SMS, WhatsApp lossis email.
• Txhawm rau tshaj tawm cov khoom lag luam thiab cov kev pabcuam ntawm APOLLO thiab cov neeg thib peb;
• Yog tias peb raug yuav los ntawm lossis koom nrog lwm lub tuam txhab, yuav xa cov ntaub ntawv hais txog koj.
• Qhia rau peb cov neeg koom tes ua lag luam rau kev muab cov kev pabcuam tshwj xeeb uas koj tau xaj kom ua kom lawv muab kev pabcuam zoo rau koj;
• Txhawm rau tswj lossis ua lwm yam Peb cov dej num ntsig txog kev cog lus uas koj muaj nrog peb;
• Tsim koj qhov profile ntawm Lub Vev Xaib;
• Txhawm rau teb cov lus ceeb toom, cov lus txiav txim hauv tsev hais plaub, lossis cov txheej txheem kev cai lij choj, lossis tsim lossis siv Peb cov cai raug cai lossis tiv thaiv kev thov raug cai; thiab
• Txhawm rau tshawb xyuas, tiv thaiv, lossis nqis tes ua ntsig txog kev ua txhaum cai, xav tias kev dag ntxias, ua txhaum cai ntawm peb Cov Cai Siv, ua txhaum ntawm Peb qhov kev pom zoo nrog koj lossis raws li txoj cai lij choj,
• Txhawm rau sau Cov Ntaub Ntawv Tus Kheej rau kev tshawb fawb, kev txheeb xyuas kev txheeb xyuas thiab lub hom phiaj kev lag luam, thiab muag lossis hloov lwm yam kev tshawb fawb, cov ntaub ntawv txheeb cais lossis kev txawj ntse hauv daim ntawv sau los yog tsis yog tus kheej rau cov neeg sab nrauv thiab cov koom tes, (hu ua "Lub Hom Phiaj(s )")

8. Kev Sib Qhia thiab Kev Hloov Cov Ntaub Ntawv Tus Kheej

• Thaum koj tau tso cai pub dawb qhia koj Cov Ntaub Ntawv Tus Kheej rau peb, Koj tso cai rau peb hloov pauv, hloov pauv, faib, koom nrog tag nrho lossis ib qho ntawm Koj Cov Ntaub Ntawv Tus Kheej, hla ciam teb thiab los ntawm koj lub tebchaws mus rau lwm lub tebchaws thoob plaws ntiaj teb nrog Kev Pabcuam Huab Tus Muab Kev Pabcuam thiab Peb cov koom tes / cov neeg sawv cev / cov neeg muab kev pabcuam thib peb / cov koom tes / cov tsev txhab nyiaj thiab cov tuam txhab nyiaj txiag lossis lwm tus neeg, rau Lub Hom Phiaj tau teev tseg hauv Txoj Cai no lossis raws li txoj cai lij choj siv.
• Koj lees paub tias qee lub tebchaws uas peb yuav xa koj cov ntaub ntawv tus kheej yuav tsis muaj cov kev cai lij choj tiv thaiv cov ntaub ntawv uas nruj npaum li cov kev cai lij choj ntawm koj lub tebchaws. Koj lees paub tias nws yog qhov txaus uas thaum APOLLO xa koj cov ntaub ntawv tus kheej mus rau lwm lub koom haum hauv lossis sab nraum koj lub tebchaws nyob, APOLLO yuav muab cov luag haujlwm cog lus rau tus neeg tau txais uas yuav yuam kom tus neeg tau txais ua raws li cov kev cai ntawm Txoj Cai Tswjfwm Ntiag Tug no.

9. Siv Cov Ncuav Qab Zib

• Peb yuav khaws cov 'cookies' ib ntus lossis mus tas li rau hauv koj lub computer. Koj tuaj yeem rho tawm lossis xaiv thaiv cov cookies no ntawm koj lub computer. Koj tuaj yeem teeb tsa koj lub computer browser kom ceeb toom rau koj thaum peb sim xa cov cookie rau koj nrog kev xaiv txais lossis tsis lees txais cov cookie. Yog tias koj tau kaw cov cookies, koj yuav raug tiv thaiv tsis pub siv qee yam ntawm Lub Vev Xaib. Thaum muab cov kev tshaj tawm lossis kho cov kev pabcuam rau nws cov Neeg Siv, APOLLO yuav tso cai rau cov neeg thib peb uas tau tso cai tso lossis paub txog cov cookie tshwj xeeb rau ntawm Tus Neeg Siv lub browser/ntaus ntawv. APOLLO tsis khaws cov ntaub ntawv tus kheej hauv cov cookies. Ntxiv mus, APOLLO tsis siv kev tswj hwm cov chaw uas tau tso tawm ua cov txiaj ntsig tshawb nrhiav lossis cov txuas los ntawm hauv nws cov Kev Pabcuam. Cov chaw no lwm qhov yuav tso lawv cov cookies lossis lwm cov ntaub ntawv rau hauv Koj lub computer, sau cov ntaub ntawv lossis thov cov ntaub ntawv tus kheej ntawm Koj, uas APOLLO tsis muaj lub luag haujlwm lossis lub luag haujlwm. APOLLO txhawb kom koj nyeem cov cai tswjfwm ntiag tug ntawm txhua lub chaw sab nraud.

10.Qhov kev ruaj ntseg

• Kev ruaj ntseg ntawm koj cov ntaub ntawv tus kheej yog qhov tseem ceeb rau peb. Peb tau txais kev coj ua thiab cov txheej txheem kev ruaj ntseg tsim nyog suav nrog kev nkag mus rau lub luag haujlwm, kev tiv thaiv lo lus zais nrog MFA (Multi Factor Authentication), encryption thiab lwm yam kom ntseeg tau tias Cov Ntaub Ntawv Tus Kheej uas tau sau tau muaj kev nyab xeeb. Peb txwv kev nkag mus rau koj cov Ntaub Ntawv Tus Kheej rau Peb thiab Peb cov koom tes cov neeg ua haujlwm, cov neeg sawv cev, cov neeg muab kev pabcuam sab nraud, cov neeg koom tes, thiab cov koom haum ntawm qhov xav tau paub thiab hauv kev sib raug zoo rau Lub Hom Phiaj raws li tau teev tseg saum toj no hauv Txoj Cai no.
• Txawm hais tias peb yuav siv zog ua txhua yam uas tsim nyog thiab tsim nyog los khaws cia cov ntaub ntawv uas peb tuav txog koj thiab tiv thaiv kev nkag mus tsis raug cai, koj lees paub tias internet tsis muaj kev nyab xeeb 100% thiab peb tsis tuaj yeem muab kev lees paub tag nrho txog kev nyab xeeb ntawm Koj Cov Ntaub Ntawv Tus Kheej. Peb yuav tsis muaj lub luag haujlwm rau txhua txoj kev cuam tshuam txog kev ua txhaum cai lossis kev poob lossis kev tshaj tawm cov ntaub ntawv uas peb ua rau koj cov Ntaub Ntawv Tus Kheej.

11. Cov Lus Qhia thiab Cov Kev Txuas Los Ntawm Sab Nraud

• Thaum koj sib tham nrog Peb, tej zaum peb yuav muab/muab cov ntaub ntawv hais txog cov neeg thib peb, thiab/lossis cov txuas thiab hyperlinks ntawm cov vev xaib thib peb. Tej zaum koj kuj muab cov txuas thiab hyperlinks ntawm cov vev xaib thib peb. Kev siv cov neeg thib peb lossis cov npe ntawm cov vev xaib sab nraud ntawm cov neeg thib peb (los ntawm Koj lossis Peb) tsis tau txhais hais tias APOLLO pom zoo rau cov neeg lossis lub xaib ntawd. Cov neeg thib peb thiab cov chaw ntawm cov neeg thib peb no raug tswj hwm los ntawm lawv cov lus cog tseg thiab tej yam kev mob. Peb tsis sawv cev rau qhov muaj thiab kev ua tau zoo ntawm cov neeg thib peb lossis cov chaw ntawm cov neeg thib peb. Peb tsis yog lub luag haujlwm rau cov ntsiab lus, cov lus cog tseg ntawm kev siv, cov cai tswjfwm ntiag tug thiab kev coj ua ntawm cov vev xaib ntawm cov neeg thib peb no.
• Cov kev thov tsis txhob taug qab
  Tsis muaj tus qauv rau seb cov kev pabcuam online yuav tsum teb li cas rau cov cim "Tsis Txhob Taug Qab" lossis lwm yam uas yuav tso cai rau koj xaiv tsis koom nrog kev sau cov ntaub ntawv thoob plaws hauv cov tes hauj lwm ntawm cov vev xaib thiab cov kev pabcuam online. Yog li ntawd, peb tsis hwm cov cim "Tsis Txhob Taug Qab". Thaum cov qauv tsim kho, peb yuav rov mus saib qhov teeb meem no thiab hloov kho daim ntawv ceeb toom no yog tias peb cov kev coj ua hloov pauv.

12. Kev Kho/Kev Kho Cov Ntaub Ntawv Tus Kheej

• Yog tias koj xav tau hloov kho lossis kho koj cov Ntaub Ntawv Tus Kheej, koj tuaj yeem xa cov kev hloov kho tshiab thiab kev kho kom raug rau peb ntawm info@apollohospitals.com thiab peb yuav siv zog ua txhua yam kom tau txais cov kev hloov pauv no hauv lub sijhawm tsim nyog.

13. Kev Ua Raws Cai

• Koj tsis raug tso cai siv cov kev pabcuam ntawm Lub Vev Xaib yog tias ib qho ntawm cov ntsiab lus ntawm Txoj Cai Tswjfwm Ntiag Tug no tsis ua raws li txoj cai siv hauv koj lub tebchaws.

14. Lub Sij Hawm Khaws Cov Ntaub Ntawv Tus Kheej

• APOLLO yuav khaws koj cov ntaub ntawv ntiag tug tsawg kawg yog peb xyoos txij li hnub kawg siv cov Kev Pabcuam lossis Lub Vev Xaib lossis rau lub sijhawm uas txoj cai lij choj xav tau.

15. Kev Thov Kev Tsis Txaus Siab

• Peb tau xaiv ib tug Neeg Saib Xyuas Kev Tsis Txaus Siab los daws txhua yam kev txhawj xeeb lossis kev tsis txaus siab uas koj muaj txog kev ua cov ntaub ntawv ntawm Koj Tus Kheej. Yog tias koj muaj kev tsis txaus siab zoo li no, thov sau ntawv rau peb tus Neeg Saib Xyuas Kev Tsis Txaus Siab ntawm  kev tsis txaus siab@apollohospitals.com thiab Peb tus neeg ua haujlwm yuav sim daws koj cov teeb meem raws sijhawm.