Digital Transformation and AI for Better Care

We are relentlessly advancing our digital transformation journey with purpose and pace. Over the past year, we have embedded innovation across clinical, operational, and enterprise functions to build a smarter, safer, and more connected healthcare ecosystem. The result is greater accessibility, enhanced efficiency, and stronger outcomes for patients, clinicians, and caregivers.
 

Pioneering Clinical AI and Global Certifications

With several decades of clinical data, Apollo is developing powerful Clinical AI solutions that support smarter and faster decisions. These include risk scoring models that reduce hospitalisations, AI-driven decision support systems in critical care, and predictive tools that personalise treatment.To date, we have created 12 advanced AI algorithms that predict risk for chronic conditions such as Chronic Kidney Disease (CKD), Chronic Obstructive Pulmonary Disorder (COPD) and liver fibrosis. These models are integrated into our health check programmes and have validated over 1.7 million patient records, enabling timely intervention and personalised care.All AI tools meet ISO 13485, MDSAP, and GS1 standards, making them globally certified and market-ready.

Empowering Clinicians 

Our dedicated Doctors’ App is designed to bring real-time critical information to clinicians’ fingertips. This mobile platform enables doctors to conduct ward rounds more effectively, access critical alerts instantly, view PACS images as soon as scans are completed, and review patient records without having to wait for traditional ward rounds.

Elevating Standards with Digital Accreditation

We have achieved NABH Digital Accreditation for our technology ecosystem, with three hospitals already certified at a Platinum level. This milestone underlines our commitment to deploying standardised, cutting-edge technologies that enhance patient safety, operational quality, and clinical outcomes.

Data-Driven Decision Making

We have been building a robust, real-time data platform that empowers clinicians and enterprise leadership with actionable insights. This initiative enables special interventions and facilitates faster, smarter decisions across the care continuum. By integrating clinical, operational, and administrative data, the platform supports proactive care delivery and continuous quality improvement.

Cloud Modernisation and AI-Enabled EMRs

We successfully completed the full cloud migration of our hospital operating platforms onto Microsoft Azure, ensuring high availability, enhanced security, and seamless scalability. Simultaneously, we upgraded our Electronic Medical Records (EMR) systems, improving usability, embedding AI-driven disease risk scoring, and enabling automated clinical summaries via Generative AI.

Comprehensive Connected Care

Apollo pioneered telemedicine in India, creating the foundation for remote consultations between doctors and patients across distances.In the past two years, we have taken a giant leap forward with the launch of our Comprehensive Connected Care programme, evolving telemedicine from a simple video conversation into a deeper, smarter, and more connected patient experience.Today, wearable devices capture vital signs like heart rate, oxygen saturation and blood pressure in real-time. They enable our clinical teams to monitor patients continuously across multiple care settings at home, in ambulances, in wards, and beyond.

Pioneering New Frontiers: 5G Ambulances and beyond

5G Ambulances and beyond. We are also among the first in the world to launch 5G-enabled ambulances, connecting critical patients to specialists even before they reach the hospital, enabling faster, smarter decisions and saving precious lives.By integrating connected wards, connected ICUs, connected homes, and now connected ambulances, Apollo is creating a truly interoperable, always-on health ecosystem. We are extending care beyond the traditional confines of the hospital and into everyday life.

Cybersecurity 2.0

In a world of growing cyber threats, we have prioritised data security. We deployed a robust Managed Detection and Response (MDR) framework, optimised our cloud security with SentinelOne, and implemented Fortinet’s perimeter protection solutions. Phase One of our in- house Security Operations Centre (SoC) is operational, laying the foundation for real-time threat intelligence and automated incident management in the near future.