Apollo Foundation and Billion Hearts Beating Expand Smart Ambulance Emergency Care

Apollo Foundation, in collaboration with the Billion Hearts Beating Foundation (BHB), has strengthened pre-hospital emergency care with the deployment of seven Smart Ambulances across Bengaluru, New Delhi and Navi Mumbai. Operated by Apollo Hospitals and supported by Marsh McLennan as part of its CSR initiative, the programme marks a significant step towards delivering timely, technology-enabled critical care at the community level.

Designed as mobile intensive care units, the Smart Ambulances bring advanced, connected emergency care closer to patients, ensuring that treatment begins the moment help arrives — not when hospital doors open. Each ambulance is equipped with advanced life-support systems including cardiac monitors, ventilators and defibrillators, along with digital clinical tools that support faster, more accurate decision-making during transit.

A key feature of the Smart Ambulance programme is real-time audio-visual connectivity, enabling Apollo Hospitals’ doctors to be virtually present inside the ambulance. This allows physicians to guide trained paramedics as care is initiated en route, ensuring seamless coordination with hospital emergency teams. Live GPS tracking further keeps hospitals and families informed, allowing emergency departments to prepare in advance for incoming patients and ensuring continuity of care from first response to definitive treatment.

These state-of-the-art ambulances were formally unveiled in the presence of leadership from Apollo Foundation, Apollo Hospitals, Billion Hearts Beating Foundation and Marsh McLennan, reinforcing the need to strengthen emergency response capabilities in rapidly growing urban regions. In Bengaluru, the ambulances have already been deployed at community health camps, benefiting over 23,000 people by bringing advanced medical support closer to underserved populations.

The initiative was launched in partnership with Marsh McLennan and inaugurated in the presence of Mr. Sanjay Kedia, CEO, Marsh McLennan & President, Marsh India, reinforcing a shared vision to reimagine emergency care through speed, technology and compassion. Together, Apollo Foundation, Billion Hearts Beating Foundation and Apollo Hospitals aim to build a responsive, community-centric emergency healthcare ecosystem that delivers critical care beyond hospital boundaries, when every second truly matters.