mfundo zazinsinsi

 

Apollo Hospitals Enterprise Ltd. (AHEL) yadzipereka kulemekeza zinsinsi za munthu aliyense amene amagawana zambiri ndi AHEL. Chitetezo chanu chachinsinsi ndichofunika kwa ife ndipo timayesetsa kusamala ndi kuteteza zomwe timalandira kuchokera kwa inu, Wogwiritsa ntchito. Pachifukwachi, timatsatira malamulo osiyanasiyana olamulira monga

• The Information Technology Act, 2000 - Gawo 43A.
• Malamulo a Ukadaulo Wachidziwitso (Njira Zomveka Zotetezera ndi Njira ndi Chidziwitso Chokhudza Munthu) cha 2011.

Mfundo Zazinsinsi izi (“Mfundo Zazinsinsi”) zimagwira ntchito pakutolera, kusungirako, kukonza, kuulula ndi kusamutsa zidziwitso zanu (zomwe zafotokozedwa pansipa) malinga ndi malamulo omwe atchulidwa pamwambapa, makamaka mukamagwiritsa ntchito tsamba lawebusayiti. https://www.apollohospitals.com ("Webusaiti") yoyendetsedwa ndi AHEL pazambiri zilizonse kapena ntchito ("Services").

Mawu akuti 'Inu' kapena 'Anu' amakuuzani inu ngati Wogwiritsa (wolembetsa kapena wosalembetsa) wa Webusayiti ndi/kapena Ntchito ndi mawu akuti 'Ife', 'Ife' ndi 'Wathu' amatanthauza AHEL.

1.KUPEZEKA

Timasonkhanitsa Zambiri Zanu mwachindunji kuchokera kwa Inu, kuchokera kwa anthu ena komanso kudzera pa Webusayiti Yathu. Izi Zaumwini, mwachitsanzo, zingagwirizane ndi mtundu wa chipangizo chomwe mukugwiritsa ntchito, nthawi yomwe mudalowa pa Webusaiti Yathu, Adilesi Yanu ya IP ndi Zina Zaumwini monga zalembedwa mu Ndime 5 pansipa.

Mutha kupeza Zidziwitso Zaumwini zomwe mudagawana nanu ndi Ife, mwanjira yomwe yaperekedwa pansipa. Mutha kusankhanso kugawana Zambiri Zaumwini ndi Ife ndipo mutha kusintha zambiri zanu, potilembera pa imelo id yomwe tatchula pansipa.

Tikukumbukira kuti Zomwe Mumagawana Nanu ndizopezeka kwa Inu. Mutha kulemba kwa Ife pa imelo id yotchulidwa mu Gawo 15.

2.KUVOMEREZA

Posankha kusankha Kulowa pa Webusayitiyo kenako, potipatsa zambiri zanu kapena ntchito za AHEL kapena kugwiritsa ntchito zida zomwe zaperekedwa ndi Webusayiti, ndikuvomerezana ndi Inu kuti mwavomera, mwaufulu kusonkhanitsa. , kusungirako, kukonza, kuwulula ndi kusamutsa Chidziwitso Chanu Chaumwini molingana ndi zomwe zili mu Chinsinsi ichi ndi zosintha zilizonse.

Mukuvomereza kuti mwapereka Chidziwitso Chanu Chanu mwakufuna kwanu komanso mutamvetsetsa momwe chidzagwiritsidwe ntchito. Mukuvomerezanso kuti kusonkhanitsa, kusungirako, kukonza, kuulula ndi kusamutsa Chidziwitso chilichonse chaumwini ndi zachinsinsi sikungakupangitseni kutaya molakwika, ngati kuchitidwa motsatira zomwe zili mu Ndondomeko Yazinsinsi. Komabe, sitidzakhala ndi mlandu pakutayika kulikonse komwe kungakuchitikireni chifukwa cha kuperekedwa kwa Zambiri Zamunthu Molakwika ndi Inu.

Tidzagawana zambiri zaumwini kunja kwa AHEL pokhapokha titavomereza. Tikufunsani chilolezo chanu kuti tigawane zambiri zachinsinsi.

3.KUYANG'ANIRA PA ZINSINSI ZANU

Muli ndi ufulu wochotsa chilolezo Chanu nthawi iliyonse, malinga ngati kuchotsedwa kwa chilolezocho tidziwitsidwa polemba kudzera pa imelo ku. grievance@apollohospital.com kupempha chomwecho. Ngati Mukufuna kukonza Chidziwitso Chaumwini chomwe tidatolera kuti tikupatseni ntchito ndi zomwe mukufuna, malinga ndi Ndime 12 ya Ndondomeko iyi, mutha kulembera Woyang'anira Madandaulo, monga tafotokozera pa Ndime 15.1 ya Ndondomeko iyi, kutchula chifukwa chake kukonzanso koteroko kwa Zambiri Zamunthu.

Mukangochotsa Chilolezo Chanu kuti mugawane Zomwe Tidatolera, Tidzakhala ndi mwayi wosakwaniritsa zolinga zomwe zafunsidwazo ndipo Titha kukuletsani kugwiritsa ntchito Ntchito zathu kapena Webusayiti.

4.KUSINTHA KWA MFUNDO YOTSATIRA ZINTHU ZINSINSI

Tili ndi ufulu wosintha Mfundo Zazinsinsizi nthawi ndi nthawi. Sitikuchepetsa ufulu wanu pansi pa Mfundo Zazinsinsi popanda chilolezo chanu chodziwikiratu. Nthawi zonse timawonetsa tsiku lomwe zosintha zomaliza zidasindikizidwa ndipo tidzapereka mwayi wofikirako zolemba zakale kwa ndemanga yanu. Ngati kusintha kuli kwakukulu, tidzapereka chidziwitso chodziwika bwino (kuphatikiza, pazantchito zina, zidziwitso za imelo zakusintha kwa Mfundo Zazinsinsi).

5.ZINTHU ZONSE ZOSONKHALA

Mitundu yazidziwitso zomwe Timasonkhanitsa zokhudza Inu zimaphatikizansopo izi:

• Wodwala/Wosamalira/Dokotala/Dzina lazaumoyo,
• Tsiku lobadwa/msinkhu,
• Jenda,
• Adilesi (kuphatikiza dziko ndi pini/khodi yapositi),
• Nambala yafoni / foni yam'manja,
• Imelo adilesi,
• Thupi, thupi ndi thanzi labwino, loperekedwa ndi Inu ndi/kapena Health Care Professional,
• Zolemba zanu zachipatala ndi mbiri yakale,
• Zambiri zandalama zovomerezeka panthawi yogula katundu/ntchito ndi/kapena kulipira pa intaneti,
• Lowani ID ndi chinsinsi,
• Zambiri za ogwiritsa ntchito monga momwe zaperekedwa panthawi yolembetsa kapena pambuyo pake,
• Zolemba zakuyanjana ndi oyimira AHEL,
• Tsatanetsatane wa kagwiritsidwe ntchito kanu monga nthawi, mafupipafupi, nthawi ndi njira yogwiritsira ntchito, zomwe zimagwiritsidwa ntchito komanso kuchuluka kwa zosungira zomwe zimagwiritsidwa ntchito,
• Master ndi transaction data ndi zina zomwe zasungidwa muakaunti Yanu,
• Chidziwitso china chilichonse chomwe Inu mwachifuna (chomwe chimatchedwa "Zaumwini").
• Zambiri za Biometrics
• Genetic Data
• Transgender Status
• Mkhalidwe wa Intersex
• Caste kapena Tribe
• Zikhulupiriro zachipembedzo kapena ndale kapena mayanjano
• Kugonana

6.MMENE TIMASONKHALA ZINSINSI ZA ANTHU

Njira zomwe timasonkhanitsira Zomwe Mumakonda zimaphatikizanso koma sizimangokhala izi:

• Mukadzaza fomu yolembera odwala,
• Mukapereka zambiri kwa AHEL Health Care Professional kapena woimira AHEL,
• Mukalembetsa patsamba lathu,
• Mukatipatsa Zomwe Mukudziwa Payekha polandira chithandizo,
• Mukamagwiritsa ntchito zomwe zili patsamba lathu,
• Mukapereka mwayi wopezeka patsamba lina lililonse.
• Pogwiritsa ntchito ma cookie (zambiri mwatsatanetsatane mu Gawo 9 la Mfundo Zazinsinsi).

7.KUGWIRITSA NTCHITO ZINTHU ZONSE

Mauthenga Anu Anu atha kugwiritsidwa ntchito kapena kusinthidwa pazifukwa zosiyanasiyana kuphatikiza koma osati izi:

• Kupereka Ntchito zogwira mtima
• Kugwiritsa ntchito ndi kukonza Webusayiti ndi/kapena Ntchito zathu;
• Kuchita maphunziro, kufufuza ndi kusanthula kuti tipititse patsogolo chidziwitso chathu, kusanthula, ntchito ndi matekinoloje; ndikuwonetsetsa kuti zomwe zikuwonetsedwa ndizogwirizana ndi zomwe mumakonda komanso zomwe mumakonda;
• Kulumikizana ndi Inu kudzera pa foni, SMS, WhatsApp kapena imelo yofunsira, zovuta zaukadaulo, zikumbutso zamalipiro, mapangano ndi zotsatsa ndi zolengeza zina;
• Kutumiza maimelo otsatsa kuchokera kwa Ife kapena aliyense wa omwe timagwira nawo panjira kudzera pa SMS, WhatsApp, imelo;
• Kutsatsa malonda ndi ntchito za AHEL ndi anthu ena;
• Kusamutsa zambiri za Inu ngati tapezedwa kapena kuphatikizidwa ndi kampani ina;
• Kugawana ndi omwe timagwira nawo mabizinesi kuti atipatse ntchito zinazake zomwe mudayitanitsa kuti athe kukuthandizani;
• Kuwongolera kapena kuchita zomwe Tikuyenera kuchita mogwirizana ndi mgwirizano uliwonse womwe muli nawo ndi ife;
• Kupanga mbiri yanu pa Webusayiti;
• Kuyankha ku subpoenas, makhothi, kapena njira zamalamulo, kapena kukhazikitsa kapena kugwiritsa ntchito ufulu wathu mwalamulo kapena kuteteza motsutsana ndi zonena zamalamulo; ndi
• Kufufuza, kupewa, kapena kuchitapo kanthu pazantchito zosaloledwa ndi lamulo, chinyengo chomwe mukuganiziridwa, kuphwanya Migwirizano Yathu Yogwiritsa Ntchito, kuphwanya pangano Lathu ndi inu kapena malinga ndi lamulo,
• Kuphatikizira Zambiri Zamunthu pazofufuza, kusanthula ziwerengero ndi zolinga zanzeru zamabizinesi, ndikugulitsa kapena kusamutsa kafukufuku, ziwerengero kapena zanzeru mu fomu yophatikizika kapena yosazindikirika kwa anthu ena ndi othandizana nawo, (otchedwa "Cholinga )))

8.KUGAWANA NDI KUSINTHA ZINTHU ZOKHA

• Mukavomera mwaufulu kugawana nafe Zambiri Zaumwini, Mumatilola kuti tisinthane, kusamutsa, kugawana, kugawana ndi zonse kapena Chidziwitso Chanu chilichonse, kudutsa malire ndi dziko lanu kupita kumayiko ena padziko lonse lapansi ndi Cloud Service. Othandizira ndi Othandizana nawo / othandizira / othandizira ena / othandizira / mabanki ndi mabungwe azachuma kapena anthu ena aliwonse, pazifuno zomwe zafotokozedwa pansi pa Ndondomekoyi kapena momwe zingafunikire ndi lamulo.
• Mukuvomereza kuti mayiko ena komwe tingatumizire Chidziwitso Chanu sangakhale ndi malamulo oteteza deta omwe ndi okhwima ngati malamulo a dziko lanu. Mukuvomereza kuti ndizokwanira kuti AHEL ikasamutsa Chidziwitso Chanu kupita ku bungwe lina lililonse mkati kapena kunja kwa dziko lomwe mukukhala, AHEL idzaika ziyeneretso za mgwirizano kwa wotumizayo zomwe zidzakakamize wotumizayo kutsatira zomwe zili mu Mfundo Yazinsinsi.

9.KUGWIRITSA NTCHITO MAKUKE

• Titha kusunga 'ma cookie' akanthawi kapena okhazikika pa kompyuta yanu. Mutha kufufuta kapena kusankha kuletsa makeke awa pakompyuta yanu. Mutha kusintha msakatuli wa kompyuta yanu kuti ikudziwitseni tikayesa kukutumizirani cookie yokhala ndi mwayi wovomereza kapena kukana cookie. Ngati mwazimitsa ma cookie, mutha kuletsedwa kugwiritsa ntchito zina za Webusayiti. Pamene ikuwonetsa zotsatsa zokhudzana ndi ntchito zake kapena kukhathamiritsa ntchito kwa Ogwiritsa ntchito, AHEL ikhoza kulola anthu ena ovomerezeka kuti aike kapena kuzindikira cookie yapadera pa msakatuli/chipangizo cha Wogwiritsa. AHEL sasunga zidziwitso zodziwikiratu muma cookie. Kuphatikiza apo, AHEL salamulira masamba omwe akuwonetsedwa ngati zotsatira zosaka kapena maulalo ochokera mkati mwa Ntchito zake. Masamba enawa amatha kuyika ma cookie awo kapena mafayilo ena pakompyuta yanu, sonkhanitsani zambiri kapena kufunsa zambiri zanu kwa Inu, zomwe AHEL ilibe udindo kapena mlandu. AHEL akukulimbikitsani kuti muwerenge ndondomeko zachinsinsi za malo onse akunja.

10.CHITETEZO

• Chitetezo cha Zomwe Mukudziwa ndi zofunika kwa ife. Tatengera njira zodzitetezera komanso njira zodzitetezera, kuphatikiza mwayi wotengera maudindo ndipo tifunika kudziwa maziko, kutetezedwa kwa mawu achinsinsi, kubisa ndi zina. Timaletsa mwayi wodziwa zambiri zanu kwa antchito athu ndi othandizira athu, othandizira, othandizira ena, othandizana nawo, ndi mabungwe pakufunika kodziwa komanso mogwirizana ndi Zolinga zomwe tafotokozera pamwambapa.
• Ngakhale Tidzayesetsa kuchita zonse zoyenerera komanso zoyenera kuti tisunge chidziwitso chilichonse chomwe Tili nacho chokhudza Inu ndikuletsa kulowa mosaloledwa, mukuvomereza kuti intaneti siyotetezedwa 100% ndipo sitingathe kukupatsani chitsimikizo chilichonse chokhudza chitetezo cha Munthu Wanu. Zambiri. Sitidzakhala ndi mlandu mwa njira iliyonse yokhudzana ndi kuphwanya chitetezo kapena kutaya kosakonzekera kapena kuwululidwa kwa chidziwitso chomwe ife timachipanga pokhudzana ndi Zomwe Mukudziwa.

11. ZOKHUDZANA NDI NTCHITO YACHITATU NDI MILULU,

• Pakuyanjana Kwanu ndi Ife, zitha kuchitika kuti Timapereka / kuphatikiza zonena za anthu ena kapena ma fiduciaries, ndi/kapena maulalo ndi ma hyperlink amawebusayiti ena. Zitha kuchitikanso kuti muphatikize maulalo ndi ma hyperlink amawebusayiti ena. Kutchulidwa kwa anthu ena kapena kutchulidwa kwa masamba ena akunja (ndi Inu kapena ndi Ife) sizikutanthauza kuvomereza kapena kuvomereza kwa AHEL. Magulu achitatu otere ndi masamba ena amayendetsedwa ndi zomwe akufuna. Sitipanga ziwonetsero zilizonse zokhudzana ndi kupezeka ndi magwiridwe antchito a gulu lachitatu kapena masamba ena. Sitikhala ndi udindo pazomwe zili, mawu ogwiritsira ntchito, ndondomeko zachinsinsi ndi machitidwe a mawebusaiti a anthu ena.
• Osatsata zopempha Palibe muyezo wa momwe ntchito zapaintaneti zingayankhire ma siginolo a "Osatsata" kapena njira zina zomwe zingakulole kuti utuluke pakutolera zambiri pamawebusayiti ndi ntchito zapaintaneti. Chifukwa chake, sitilemekeza chizindikiro cha "Osatsata". Pamene miyezo ikukula, tidzayang'ananso nkhaniyi ndikusintha chidziwitso ichi ngati machitidwe athu asintha.

12.KUKONZEZA/KUKONZA ZINTHU ZOKHA

• Ngati mukufuna kusintha kapena kukonza Zomwe Mumakonda, mutha kutumiza zosintha ndi zosintha kwa ife pa grievance@apollohospitals.com tidzayesetsa kuphatikiza zosinthazo pakapita nthawi.

13.KUTSATIRA MALAMULO

• Simukuloledwa kugwiritsa ntchito ntchito za Webusayiti ngati zina mwazotsatira za Zazinsinsizi sizikugwirizana ndi malamulo adziko lanu.

14. NTHAWI YOSUNGA ZINTHU ZONSE

• AHEL idzasunga Chidziwitso Chanu kwazaka zitatu kuyambira tsiku lomaliza kugwiritsa ntchito Services kapena Webusayiti kapena munthawi yomwe ingafunikire ndi lamulo.

15. WOGWIRITSA MAdandaulo

• Tasankha Woyang'anira Madandaulo kuti athane ndi nkhawa kapena madandaulo aliwonse omwe mungakhale nawo okhudzana ndi kukonza kwa Zomwe Mukudziwa. Ngati muli ndi madandaulo otere, chonde lembani kwa Woyang'anira Madandaulo ku grievance@apollohospital.com ndipo Ofesi yathu adzayesa kuthetsa mavuto Anu munthawi yake.