Before you Travel
We know that leaving home for medical care is a big decision. We'll walk with you through every detail so you feel prepared and at ease.
- We help you in getting expert medical opinions from our top consultants, once you share your medical query and diagnostic reports if any.
- Once your treatment plan is finalised, we will send an official visa invitation letter—usually within 24-48 hours—so you can plan your travel with confidence.
- Our coordinators explain cost estimates, inclusions, exclusions, and deposit needs upfront and will guide you on insurance eligibility.
- Do have your passport, medical visa, prior records, scans, prescriptions, and any device cards (stent/pacemaker) ready—keep both digital and printed copies.
- We will also share pre-arrival health advice—like diet, medication adjustments, or fitness tips—so you arrive ready for treatment.
Our promise: No question is too small—our team is just a message or call away.
On Arrival in India
Your journey with us begins the moment you land.
- Our airport meet-and-assist team greets you with a warm smile, helps with luggage, SIM cards and currency exchange, and escorts you safely to your hospital or accommodation.
- We suggest options for comfortable accommodation near the hospital—perfect for short or extended stays—with special provisions for attendants.
- Interpreter services in major languages and international menus tailored to your dietary needs help you feel at home from day one.
At the Hospital
- Your first consultation confirms the plan and cost after a focused examination and tests.
- One attendant may stay with you in most rooms (non-ICU); our team will explain ICU visiting hours and other hospital protocols and policies.
- Our interpreters will help you understand your diagnosis and treatment options and provide your informed consent for care.
- Enjoy high-speed Wi-Fi, spiritual and prayer spaces, and international lounges designed to make your stay comfortable and connected.
Heading Home
- Once your treatment is completed, we prepare your discharge summary, prescriptions, scans and doctor note to share with your local doctor.
- If needed, you will receive a fit-to-fly certificate, travel-friendly medication packs, and wound-care supplies for a smooth journey.
- You will also leave with a clear follow-up schedule, rehabilitation guidelines, and emergency contacts, so you always feel supported even after you reach home.
Helpful to remember :
- We respond to most queries within 24 hours.
- Visa letters are usually issued within 24-48 hours of treatment and travel confirmation.
- Final plans & costs may change after in-person evaluation.
- Airport pickup and direct-billing are available at select centres.
- For your safety, please engage only through official Apollo channels and avoid unverified third-party facilitators.
