I-Apollo Basic Knee Screening Package

UKUGUNYAZWA KOPHENYO, INKQUBO, UKWELASHWA KANYE NEZINKOKHELO

Mina/Thina ngalokhu ngigunyaza i-Apollo Hospitals Enterprise Limited (“AHEL”) ukuthi iqoqe futhi icubungule ulwazi oluvela kimi olungase luhlanganise kodwa lungagcini nje ngokubalwa kwabantu bami, imininingwane yokuxhumana, amarekhodi ezempilo, ukuhlinzekwa komshwalense, ulwazi lwezezimali, kanye nanoma yiluphi olunye ulwazi olufanele. okungenzeka ngabe ngabelane ngayo ne-AHEL ngaphambi kosuku lwaleli fomu lemvume lokuthola noma yiziphi izinkonzo. Ngiyaqonda ukuthi i-AHEL ingase isebenzise ulwazi olushiwo ngenhla ukuze inginikeze amasevisi, noma ilusebenzisele ezinye izinjongo, ezinye zazo ezingezansi:

• Ukubhalisela ukuthola izinsiza, ukugcinwa kwephrofayili/amarekhodi ami ezempilo ahlanganisiwe, ukuhlonzwa, ukuxhumana, ulwazi lwezinsizakalo ezintsha nezaphulelo, ukuthatha impendulo, usizo nokuxazulula izikhalo, eminye imisebenzi ehlobene nokunakekelwa kwamakhasimende noma izindaba eziphathelene nokusetshenziswa kwezinsizakalo zami;
• Ukudalwa nokugcinwa kwamarekhodi ezempilo e-elekthronikhi azosetshenziswa yi-AHEL, izinkampani zeqembu le-Apollo kanye nezinkampani ezisebenzisana nazo, ukuhlinzeka ngezinsizakalo ezifanele;
• Ukwamukela izimemezelo/iminikelo yomuntu siqu yezinkampani ezihlukahlukene zeqembu le-Apollo;
• Ukwenza ngokwezifiso iziphakamiso zemikhiqizo yezokwelapha efanele kanye namasevisi ahlinzekwa i-AHEL nezinkampani ezisebenzisana nazo;
• Ucwaningo lokuthuthukisa nokuthuthukisa imikhiqizo namasevisi ethu okuhlanganisa nezinqubo zethu zokuxilonga nezokwelapha;
• Ukudalula njengoba kudingwa kuziphathimandla zikahulumeni ngokuhambisana nomthetho osebenzayo;
• Ukuphenya, nokuxazulula noma yiziphi izingxabano noma izikhalo; futhi
• Noma yiziphi izinjongo ezidingwa umthetho osebenzayo.

Ukudalulwa Nokudluliselwa Kolwazi Lomuntu Siqu

• Ngezinjongo ezishiwo ngenhla, futhi ngokwezinga elivunyelwe umthetho osebenzayo, i-AHEL ingase yabelane, idalule futhi kwezinye izimo idlulisele lonke noma yiluphi ulwazi okukhulunywe ngalo ngenhla, kulawo mabhizinisi njengoba kudingeka ukuze ahlinzeke izinsizakalo kimi, noma ukuze kuthotshelwe imithetho. Ngiyaqonda ukuthi lezi zinhlangano zihlanganisa kodwa azikhawulelwe ezinkampanini zeqembu le-Apollo, izinkampani ezisebenzisana nazo, odokotela be-AHEL, izibhedlela, izikhungo zokuxilonga, osokhemisi, abahlinzeki besevisi bezinkampani zangaphandle ku-AHEL, nezikhungo zomthetho. Ngalezi zinhloso, ngivumela i-AHEL ukuthi idlulisele ulwazi lwami lomuntu siqu ezinkampanini okungenzeka ukuthi zingaphandle kwe-India.
• Ngiyaqonda ukuthi uma kwenzeka kuba nokuhlanganiswa, ukuhlelwa kabusha, ukutholwa, ibhizinisi elihlanganyelwe, isabelo, ukuphenduka, ukudluliswa, ukudayiswa kwempahla, noma ukuthengiswa noma ukukhishwa kwakho konke nanoma iyiphi ingxenye yebhizinisi le-AHEL, okuhlanganisa nokuhlobene nanoma yikuphi ukuqothuka noma okufanayo. I-AHEL ingase idlulisele noma yiluphi ulwazi lomuntu siqu kumuntu wesithathu onamalungelo afanayo okufinyelela nokusebenzisa.

Ukugcinwa kolwazi lomuntu siqu

• I-AHEL izogcina noma yiluphi ulwazi oluqoqwe kimi isikhathi eside ngangokunokwenzeka ukuze inginikeze amasevisi noma njengoba kungase kudingeke ngaphansi kwanoma yimuphi umthetho.
• I-AHEL ingase igcine ulwazi oluhlobene nami uma ludingeka ukuze kuvinjelwe ukukhwabanisa noma ukuhlukumeza noma ngezinye izinjongo ezisemthethweni. I-AHEL ingase igcine imininingwane yami siqu efomini elingahlonziwe ngezinjongo.

Amalungelo Ami

• Ngiyaqonda ukuthi nginelungelo lokufinyelela ulwazi lwami siqu, futhi ngicele ukubuyekezwa, ukulungiswa nokususwa kolwazi olunjalo, kodwa hhayi ulwazi olucutshungulwe ngendlela engakhonjwanga, nanoma yiluphi ulwazi olugcinwe yi-AHEL ukuze luhambisane nomthetho osebenzayo.
• Ngiyaqonda ukuthi ngikhululekile ukuthi ngingabelani nganoma yiluphi ulwazi lwezempilo, lwezezimali noma olunye engilubona luyimfihlo. Ngiyaqonda ukuthi ngingahoxisa imvume yokuthi i-AHEL isebenzise idatha esengivele ngiyinikezile kuyo. Ngiyaqonda ukuthi uma ngisebenzisa lawa malungelo, i-AHEL ingakhawulela noma inqabe ukunikezwa kwamasevisi ebheka ulwazi olunjalo ludingekile.
• Ngiyaqonda ukuthi ngingaxhumana noMnu. Harkaran Sahni ku grievanceapollo@apollohospital.com nganoma imiphi imibuzo noma ekusebenziseni la malungelo kanye nanoma yiziphi ezinye izikhalazo ezihlobene nolwazi lwami siqu.
• Ngalokhu nginikeza imvume yami ku-AHEL ukuthi iqoqe, isebenzise, ​​igcine, yabelane, futhi/noma icubungule imininingwane yami siqu ngokuvumelana naleli fomu lemvume. Ukusetshenziswa kwamasampuli ami: Amasampula ophenyo (igazi noma izicubu) atholelwe ukuhlolwa kokuxilonga okuvela kimi angasetshenziswa ososayensi bocwaningo noma ososayensi abahlobene nocwaningo luka-Apollo ukuze kuthuthukiswe isayensi yezokwelapha ukuze kusetshenziswe isintu ngezinjongo ezingcono zokuvimbela noma zokwelapha. Lokhu kuzokwenzeka kuphela uma kukhona isampula esele ngemuva kokusetshenziswa kwezokwelapha okuhlosiwe. Ngokufanayo, idatha ehlotshaniswa nokwelashwa kwami ​​kungabiwa nososayensi bocwaningo ngaphandle kokudalula ubunikazi bami. Lolu cwaningo ngeke lungizuzise ngokwezimali kodwa lungasiza ekuqondeni kangcono izifo nokwelashwa okungcono kweziguli ezizayo. Nginenketho yokungavumeli ukusetshenziswa okunjalo kocwaningo kwesampula yami nedatha. Futhi ngiyavuma ukwamukela izexwayiso ze-SMS/WhatsApp kanye namakholi ngokuphathelene nokunakekelwa kwami ​​kwezempilo.
• Mina/Thina lapha ngisayine okungenhla ngokuthanda kwami/ngokwethu ngemva kokuqonda ngokugcwele okuqukethwe kanye nezincazelo engizinikezwe mina/esinikezwe iziphathimandla zeSibhedlela kuhlanganise nodokotela.