UKUGUNYAZWA KOPHANDO, INKQUBO, UNYANGO NEENTLAWULO
Mna/Sigunyazisa i-Apollo Hospitals Enterprise Limited (“AHEL”) ukuba iqokelele kwaye iqhube ulwazi oluvela kum olunokuthi luquke kodwa lungapheleliselwanga kubume bam, iinkcukacha zoqhagamshelwano, iirekhodi zempilo, inshorensi, iinkcukacha zemali, kunye nalo naluphi na olunye ulwazi olufanelekileyo. ukuba ndibenokwabelana no-AHEL ngaphambi komhla wale fomu yemvume yokufumana naziphi na iinkonzo. Ndiyaqonda ukuba i-AHEL ingasebenzisa ulwazi olukhankanywe ngasentla ukundinika iinkonzo, okanye ukuyisebenzisela ezinye iinjongo, ezinye zazo ezingezantsi:
- Ukubhalisela ukufumana iinkonzo, ukugcinwa kweprofayili yam yezempilo edibeneyo / iirekhodi, ukuchongwa, unxibelelwano, ulwazi malunga neenkonzo ezintsha kunye nezibonelelo, ukuthatha impendulo, uncedo kunye nesisombululo sezikhalazo, ezinye izinto ezinxulumene nokukhathalelwa kwabathengi okanye imiba enxulumene nokusetyenziswa kweenkonzo zam;
- Ukudala kunye nokugcinwa kweerekhodi zezempilo ze-elektroniki zokusetyenziswa ngu-AHEL, iinkampani zeqela le-Apollo kunye nabadibeneyo, ukubonelela ngeenkonzo ezifanelekileyo;
- Ukufumana izibhengezo zomntu/unikezelo lweenkampani ezahlukeneyo zeqela le-Apollo;
- Ukwenza iingcebiso kwiimveliso zonyango ezifanelekileyo kunye neenkonzo ezibonelelwa yi-AHEL kunye nabasebenzisana nabo;
- Uphando lophuhliso kunye nokuphuculwa kweemveliso kunye neenkonzo zethu ezibandakanya uxilongo lwethu kunye nemigaqo yonyango;
- Ukubhengezwa njengoko kufuneka kumagunya karhulumente ngokuthobela umthetho osebenzayo;
- Ukuphanda, nokusombulula naziphi na iimbambano okanye izikhalazo; kwaye
- Naziphi na iinjongo ezifunwa ngumthetho osebenzayo.
Ukubhengezwa kunye nokuThuthukiswa koLwazi loBuqu
- Ngezi njongo zikhankanywe ngasentla, kwaye ngokomlinganiselo ovunyelwe ngumthetho osebenzayo, i-AHEL inokwabelana, ibhengeze kwaye kwezinye iimeko idlulisele yonke okanye nayiphi na ingcaciso ekubhekiselwe kuyo ngasentla, kumaqumrhu njengoko kufuneka ukuba abonelele ngeenkonzo kum, okanye ngokuthobela imithetho. Ndiyaqonda ukuba ezi zigqeba zibandakanya kodwa azikhawulelwanga kwiinkampani zeqela le-Apollo, iinkampani ezidibeneyo, oogqirha be-AHEL, izibhedlele, amaziko okuxilonga, iikhemikhali, ababoneleli benkonzo yesithathu kwi-AHEL, kunye nee-arhente zokuthotyelwa komthetho. Ngezi njongo, ndiyavuma ukuba i-AHEL idlulisele iinkcukacha zam zobuqu kumaqumrhu angaphandle kweIndiya.
- Ndiyaqonda ukuba xa kuthe kwadityaniswa, uhlengahlengiso, ukufunyanwa, ukudityaniswa, isabelo, ukujikeleza, ukudluliselwa, ukuthengiswa kwe-asethi, okanye ukuthengiswa okanye ukuchithwa kwayo yonke okanye nayiphi na inxalenye yeshishini le-AHEL, kubandakanywa ngokubhekiselele kuyo nayiphi na i-bankruptcy okanye efanayo. Iinkqubo, i-AHEL inokudlulisela naluphi na ulwazi lomntu siqu kumntu wesithathu onelungelo elifanayo lokufikelela nokusetyenziswa.
Ukugcinwa koLwazi loBuqu
- U-AHEL uya kugcina naluphi na ulwazi oluqokelelwe kum ixesha elide njengoko kuyimfuneko ukuze ndibonelele ngeenkonzo okanye njengoko kunokufuneka phantsi kwawo nawuphi na umthetho.
- U-AHEL unokugcina ulwazi olunxulumene nam ukuba luyimfuneko ukukhusela ubuqhetseba okanye ukusetyenziswa kakubi okanye ezinye iinjongo ezisemthethweni. U-AHEL unokugcina iinkcukacha zam zobuqu kwifomu engachazwanga ngeenjongo.
Amalungelo am
- Ndiyaqonda ukuba ndinelungelo lokufikelela kulwazi lwam lobuqu, kwaye ndicele uhlaziyo, ukulungiswa kunye nokucinywa kolwazi olunjalo, kodwa ingelulo ulwazi oluqhutywe ngendlela engachazwanga, okanye naluphi na ulwazi olugcinwe yi-AHEL ukuthobela umthetho osebenzayo.
- Ndiyaqonda ukuba ndikhululekile ukuba ndingabelani ngayo nayiphi na impilo, imali okanye olunye ulwazi endilubona luyimfihlo. Ndiyaqonda ukuba ndingarhoxisa imvume yokuba i-AHEL isebenzise idatha esele ndiyinike yona. Ndiyaqonda ukuba ukuba ndisebenzisa la malungelo, i-AHEL inokukhawulela okanye ikhanyele unikezelo lweenkonzo ecinga ukuba ulwazi olunjalo luyimfuneko.
- Ndiyaqonda ukuba ndingaqhagamshelana noMnu. Harkaran Sahni apha grievanceapollo@apollohospital.com ngayo nayiphi na imibuzo okanye ukusetyenziswa kwala malungelo kunye nazo naziphi na ezinye izikhalazo ezinxulumene nolwazi lwam lobuqu.
- Ndinika imvume yam kwi-AHEL ukuba iqokelele, isebenzise, igcine, ibelane, kunye / okanye iqhubekeke ngolwazi lwam lobuqu ngokuhambelana nale fomu yemvume. Ukusetyenziswa kweisampulu zam: Iisampulu zophando (igazi okanye izicubu) ezifunyenwe kuvavanyo lokuxilonga kum zingasetyenziswa zizazinzulu zophando okanye izazinzulu ezihambelana nophando luka-Apollo ukuqhubela phambili kwezenzululwazi zonyango ukukhonza uluntu ngeenjongo ezingcono zothintelo okanye zonyango. Oku kuya kwenzeka kuphela ukuba kukho nayiphi na isampulu eshiyekileyo emva kokusetyenziswa kwayo kwezonyango. Ngokufanayo, idatha enxulumene nonyango lwam inokwabelwana noososayensi bophando ngaphandle kokuxela ukuba ndingubani. Olu phando aluzukundinceda ngemali kodwa lunokunceda ekuqondeni ngcono izifo kunye nonyango olungcono lwezigulana ezizayo. Ndinenketho yokungavumeli ukusetyenziswa kophando olunjalo lwesampulu yam kunye nedatha. Ndikwavuma ukufumana izilumkiso zeSMS / ze-WhatsApp kunye neefowuni ngokunxibelelene nokhathalelo lwam lwezempilo.
- Mna/Thina apha ndityikitye oku kungentla ngokuthanda kwam/kwethu emva kokuqonda ngokupheleleyo okuqulethweyo kunye neengcaciso endizinikwe ngabaphathi besibhedlele kuquka noogqirha.
Ntseni 
njakalanga 
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