Quality health care simply means doing the right thing for the patient, at the right time in the right and consistent manner, to achieve the best possible outcomes.
Quality could mean different things to different people. But to us, what is most paramount is the quality of clinical care given to each patient who is treated by us.
High-quality, evidence-based care (care that is proven) leads to more lives saved and less time in the hospital. Quality care also means safer care for consumers. This involves constantly and proactively looking at processes to improve safety and, in turn, quality.
Why is this important to know?
Quality is measured many ways. There are Process indicators (those that measure parameters such as timeliness and baseline practices) and Outcome indicators (such as mortality rates, infection rates and complication rates).
When choosing a hospital a consumer can look at these indicators and compare them among hospitals. They can also look at a hospital's national and international accreditations (seals of approval).
We, at Apollo Hospitals, pursue clinical quality through many initiatives: