An approach to improve patient safety and quality beyond accreditation

Abstract: Patient safety improvements demand a complex system-wide effort, involving a broad range of actions in performance improvement, environmental safety and risk management, including infection control, safe use of medicines, equipment safety, safe clinical practice and safe environment of care. Healthcare accreditation is one of the significant steps towards improving quality and patient safety. Amongst…

Standard precautions- universal approach to infection prevention and control.

Dr.Sandeep Chatrath, 1 Apollo Hospitals, Regional CEO (AP & Telangana). Standard precautions (SPs) one of the cornerstones of infection prevention and control is designed to limit blood borne pathogen exposures among healthcare workers (HCWs) and halt the transmission of healthcare-associated infections (HAIs) to patients. To review the standard precaution components include hand hygiene, use of…

Medication management is key for patient safety

INTRODUCTION: Patient’s safety is the first to none. Approximately 3.1 million people have injured annually across the world because of “Medication Errors”. It is estimated that 40 percent of Hospital related errors are due to Medication errors. Reducing medication errors and developing patient safety has become a common topic of discussion across the federal and…

Healthcare quality service, customer satisfaction and loyalty: a conceptual study on quality improvement process of healthcare organizations.

Dr. Sandeep Chatrath Regional CEO ( AP & Telangana Region) Mr.Birupakshya Rout, Mr. D. Pavan Kumar Quality Department, Apollo Hospitals, Visakhapatnam In India, as the healthcare sector is getting more competitive academic researchers and healthcare practitioners are increasingly interested in finding out how patients look out for the quality, before building up their satisfaction levels…

The impact of central line insertion bundle and maintenance bundle on central line-associated bloodstream infection.

Dr.Renuka devi.K, Sister Prasanthi.D, Sister Navya.A Background: The Impact of each central line insertion and maintenance bundle on central line-associated bloodstream infection (CLABSI). Methods: A comprehensive quality-improvement intervention, including education, central venous catheter (CVC) insertion bundle, and process and outcome surveillance have been introduced since MARCH 2016 to FEBRUARY 2017. Outcome surveillances, including CLABSI per…

Setting a hand-hygiene world record – for humanity!

Hand-Hygiene forms the backbone of any infection prevention and control program of a healthcare facility. As per our risk-based matrix, it forms the priority for our annual action plan. Our hand-hygiene dashboard depicted fluctuating peaks and led us to look into causative factors for not attaining our 100% compliance target. Analysis revealed that key issues…