We understand that seeking medical care outside your home country can be a physically and emotionally exhausting experience, and we know that it can be a stressful ordeal. The International Patient Department at various Apollo Hospital locations strives to ensure that you not only feel at home during your stay but also to ensure you return to your country in good health.
The International Patient Department at Apollo Hospitals was established to assist patients in planning and preparing their travel plans to the hospital. At Apollo Hospitals, we strive not only to provide world-class medical care and procedures, but also to ensure that you feel most comfortable and at ease during your treatment with us.
You can refer to the information below to plan your trip to Apollo Hospital. If you prefer to have a representative personally help you prepare, please use the contact form on the right to communicate with the International Representative.
Throughout our website, we try our best to keep you informed about our procedures, specialties, doctors and hospitals. If you are planning to consider Apollo Hospitals as one of your preferred destinations for medical treatment, take some time to discover the technologies, competencies, services and facilities we offer. If you are interested in a particular specialty hospital, but you are unsure of your choice, you can contact a representative for further guidance.
Once you have selected a treatment location, discuss with an International Representative or online doctor and submit your inquiries including medical reports and history. Apollo Hospitals is made up of a large group of internationally qualified doctors and healthcare professionals, ensuring every patient receives the best possible care and treatment. With our medical fraternity representing more than 55 medical specialties and a large number of doctors, we provide a Find a Doctor section for our patients. This section allows you to conveniently search and browse the profiles of each medical practitioner. If you are interested in contacting a doctor through an online consultation, simply fill in the Get Consultation form under the doctor’s profile.
We aim to respond to any inquiries within 48 hours. Please note that depending on the nature of the question, we may ask further clarifying questions to provide the most accurate response. This is also the case when your doctor may ask your medical records to communicate about available treatment options.
For patients traveling abroad for medical treatment for the first time, the following are useful:
hints to help you plan your trip. Anyway, if you want someone to help guide you, go ahead
feel free to contact Apollo Hospital International Representative (use the contact form on the right
side).
If you prefer to stay in a hotel near a hospital during your treatment, the International Patient Division can assist you with room arrangements, within your preferred budget. Contact the International Representative prior to your travel period for more details.
Upon arrival at the hospital, please note that you are required to present your passport at the registration counter to complete your patient registration at the hospital. The hospital will keep a copy of your passport (photo page and Visa) for your hospital records. Please note that this is a mandatory step as per the directives of the Government of India.
When planning to travel abroad, it is important to prepare and bring the necessary documents for
ensure a smooth and hassle-free experience.
For any specific questions or you need further assistance in organizing paperwork or travel plans, use
contact form on the right to contact Apollo Hospitals International Representative.
Foreign patients can refer to the Indian Immigration Bureau website to learn more about Indian Visa requirements and
regulations here: .
Patients from Pakistan and Bangladesh are required to complete their registration within the first 24 hours in
Nearest Police/Commissioner Station. Visa and Transit documents and instructions are further provided by an
Apollo Hospitals International Patient Care Representative. For specific questions and help with preparation
your travel documents, simply fill in the form on the right to speak with our International Representative.
At Apollo Hospitals, we work with a number of International Insurance providers. You can get a list from the International Patient Desk/Admissions Counter or contact the International Representative to learn more. As a side note, we are unable to process or accept foreign insurance coverage that is not listed.
Insurance coverage for companies on our list applies only to inpatient procedures (48 hours of hospitalization) and approval from the insurance provider is required. A deposit is required upon entry to the inpatient billing department. The deposit amount will be refunded once your insurance provider allows payment of the treatment. If insurance coverage is not provided within 48 hours of admission, you will need to pay the hospital bill and claim reimbursement from your insurance provider at a later date.
For specific questions and concerns, please feel free to use the contact form on the right to contact our International Representative.
Please click here to view a list of our international insurance partners.
Mantra Apollo Hospitals is Tender Loving Care and we believe it should start with your arrival. All Apollo International locations arrange airport assistance and transfers for our clients. Some locations also have special kiosks or clinics at the airport. Call us at the counter once you arrive and we will make sure to assist you from the airport.
When planning on travelling abroad, it is imperative to prepare and bring along the necessary documents required to ensure a smooth and hassle-free experience.
For any specific inquiries or you require further assistance with organising documents or travel plans, use our contact form on the right-hand side to get in touch with an Apollo Hospitals International Representative.
Foreign patients can refer to India's Bureau of Immigration website to learn more about India's Visa requirements and regulations here: https://boi.gov.in/content/registration-requirements-foreign-national.
Patients from Pakistan and Bangladesh are required to complete their registration within the first 24 hours at the nearest Police Station/Commissioner's Office. Visa and Transit documents and instructions are further provided by an Apollo Hospitals International Patients Care Representative. For specific questions and assistance with preparing your travel documents, simply fill in the form on the right-hand side to talk with our International Representative.
At Apollo Hospitals, we work with a number of International Insurance providers. You can get the list from the International Patients Service Desk/Admission Counter or contact an International Representative to learn more. As an added note, we are unable to process or accept any foreign insurance coverage not provided on the list.
The insurance coverage for companies in our list is valid only for inpatient procedures (48 hours hospitalisation) and approval from the insurance provider is required. A deposit is required during admission at the in-patient billing department. The deposit amount will be refunded once your insurance provider authorises the treatment payment. In the case insurance coverage is not provided within 48 hours of admission, you must settle the hospital bill and claim reimbursement from your insurance provider at a later date.
For specific inquiries and concerns, please feel free to use the contact form on the right to get in touch with any of our International Representatives.
Please click here to see our list of international insurance partners.
Apollo Hospitals mantra is Tender Loving Care and we believe it should start from your arrival. All Apollo International locations arrange airport assistance and transfers for our clients. Few locations also have either a kiosk or dedicated clinic at the Airport . Contact us at the counter once you arrive and we ensure to assist you from the airport.
