You must produce your passport to get registered at the hospital. We will keep a copy of your photo page and visa page in your hospital records. This is a mandatory step required by the Government of India.
We have a specialized team of interpreters and translators to help you communicate comfortably with our doctors.
Our International Patients services personnel can help you and your family set-up accommodations based on your budget during your treatment at Apollo Hospitals.
Your primary consultants and nursing team will be responsible for your medical requirements and non-medical requirements are fulfilled by our International Patients Service Coordinators.
You will meet staff from International Patients Services Centre, a dietician, and a physiotherapist. If required, we will assign a housekeeping staff to clean your room during your stay.
We highly discourage the practice. However, if you wish to contribute to our staff’s welfare, kindly do so through our Employee Benevolence Fund. For more information, please contact the staff at International Patients department for more details and instructions.
To make an international call, please dial ‘0’, followed by the country, area code, then the mobile or landline number. Another alternative is to dial ‘9’ to speak with an operator to connect you to your destination.
Note: Please be advised all international calls are charged and added to your overall bill.
Absolutely. We will do our best to prepare and serve you a variety of food choices as per your preferences. However, kindly note all dietary prescriptions are subject to change according to your doctor’s advice and current health status. We strictly prohibit bringing food from the outside into the hospital. Additionally, smoking and alcohol use are strictly prohibited within the hospital premises.
Most of our hospital locations have designated prayer rooms to cater to different religious beliefs and faith. We also provide counselling and pastoral services.