Joint Commission International Accreditation

The Joint Commission International (JCI) is a U.S based accreditation body dedicated to improving healthcare quality and safety around the world. The accreditation is an international gold standard for hospitals and has been so far achieved by only 24 hospitals in the world.

The Apollo hospitals group achieved the unique distinction of achieving accreditation for four of its hospitals at Delhi, Chennai, Hyderabad and Ludhiana in quick succession. Indraprastha Apollo hospitals Delhi became the first hospital in India, while Apollo Hospitals Chennai became the first hospital in South India to achieve this unique and coveted accreditation.

JCI works directly with healthcare organisations to achieve their goals of providing quality clinical care and services in safe, efficient and well-managed facilities.

JCI assesses through a rigorous on site survey process, a healthcare provider’s quality in the following key areas -

• Access to health care
• Health Assessment and care processes
• Education and rights of individuals
• Management of information and human resources
• Safety of facility
• Infection control
• Collaborative integrated management
• Facility management
• Performance Measurement
• Education & Rights of Patients

For more information on the JCI accreditation please log on to
http://www.jointcommission.org/

ISO 9002
The International Organisation for Standardisation (ISO) is a network of the national standards institutes of 151 countries, on the basis of one member per country. A Central Secretariat based in

Geneva, Switzerland, co-ordinates the system.

Apollo Hospitals, Chennai was the first hospital in India to be awarded an ISO 9002 certification.

The ISO 9000 series is concerned with 'quality management'. It is a certification affirming the organization's ability to enhance customer satisfaction by meeting customer and applicable regulatory requirements and continually to improve its performance in this regard.

The ISO standards are a guarantee of quality across boundaries and geographies. They are an assurance to the international patient of the safety and reliability of Apollo's services against global benchmarks.

For more information on the ISO accreditation please log on to http://www.iso.org/iso/en/ISOOnline.frontpage    

Superbrand
The Indian Consumer Superbrands Council includes some of the most eminent marketing, media and advertising professionals.

As the council members agree, "Obtaining Superbrands' status puts the brand in the circle of an elite group that is seen to represent the best practices in brand management; ultimately it is the brand Oscars."

    For more information on the ISO accreditation please log on to http://www.superbrands.com/india